Security, Savings and Service for the Public Sector
At NGA, we optimize our clients’ HR departments so they can focus on the strategic activities that will bring them success. Our recent work with state governments has allowed us to do just that.
Over the past few years, state and local governments throughout the U.S. have been hit hard. A persistent recession and other economic strains have challenged them to meet ever-increasing demands for public services in an environment where lower tax revenues are often a reality. Simply put – state and local governments are being asked to do more with less.
Understanding these challenges, NGA has spent several years studying and developing a best-in-class HRO solution for public sector organizations. Two states, Florida and Texas, have already successfully adopted HRO, proving it to be a viable solution to state budget challenges. In collaboration with HfS Research, we recently issued a white paper and an infographic to help illustrate how we are supporting the public sector to drive innovation and success through HRO by promoting three powerful benefits:
Security: HR departments in public organizations handle sensitive and confidential information. Through upgrading often outdated systems, enlisting dedicated risk management and compliance specialists and helping clients move to cloud-based solutions, NGA helps clients identify, assess, control and mitigate outsourcing risks.
Savings: HRO has the potential to provide customers with a typical savings of 15 to 30 percent of their operating budgets or baseline costs for service delivery. In partnership with NGA, Florida’s HRO initiative has saved over $100 million since 2003 and is expected to save an additional $45 million through 2016.
Service: Through standardized processes and technologies, HRO provides HR leadership with more time to dedicate to innovation, talent management and citizen-government interactions. As a result of NGA’s relationship with the state of Florida, executives and managers are no longer spending valuable time on transactional and administrative tasks; they are now focused on the strategic activities that improve the state.
Additionally, HRO delivers better management practices through self-service, significant processing efficiencies, as well as performance metrics to improve ongoing HR operations.
The benefits of public sector HRO are truly immense and we at NGA have a unique opportunity to help state and local governments achieve better security, savings and service through HRO. Our successes with the states of Florida and Texas highlight our deep expertise and understanding of this space.
The intimate understanding NGA possesses around its clients’ needs is one reason why we are the leading HR services provider. To learn more on the benefits of HRO, I encourage you to download a copy of the white paper, “Introducing Safe, Savings and Service to State HR Administrations through HRO .”
We are thrilled to extend the benefits of HRO to public sector clients and are excited to partner with state organizations to help them better serve the employees who serve the American public.